CHANNEL LETTERS – Custom Open Face Illuminated Design with Exposed Lighting

1. Letter Quantity

• Specify the number of letters you need for your sign.

2. Size

• Choose the size of each letter from the available options.
• If custom sizes are needed, please request a quote.

3. Mounted System

• Flush Mounted: Letters are mounted directly to the wall for a clean, seamless look.
• Raceway Mounted: Letters are mounted on a raceway (required in some locations). This option may increase the price.
• Tip: Check the existing signage in your area (e.g., shopping centers) to determine which mounting system is preferred.

4. Letter Color

• Choose the color for the depth or side profile of the letter.

5. LED Face Lit

• Choose from the list of available LED backlit colors or request a custom quote for a different color.

6. Text

• Enter the exact wording for your sign in the text box.
• The case (uppercase or lowercase) in which you type the text will be how the letters are constructed.
• Tip: For more effective pricing, we recommend placing separate orders for uppercase and lowercase letters, as each may have different sizes and affect the pricing.

7. Logo/Artwork

• Upload your logo or custom artwork in the preferred formats: PDF, .ai, .eps, .cdr, .svg.
• For best quality, ensure the artwork is in vector format.

Next Step: Once you’ve submitted your order, our design team will reach out to confirm font style and wording details. This will be finalized in the Order Review & Approval stage.

1. Order Review: Once your order is placed, we will review your design and contact you to finalize the mock-up.
2. Price Adjustment: If needed, we will refund any price differences or send a revised bill.
3. Approval & Construction: After you approve the design and pricing, we will begin production. Once construction starts, the sale is final.

Note: Custom-made products are non-returnable.

• Constructed with an open face design and an aluminum back, our Custom Open Face Illuminated Channel Letters feature exposed lighting using a silicon neon strip. The light shines through the open front, creating a bold, vibrant effect. The aluminum back provides durability and stability, while MIG-welded seams and caulked edges ensure a long-lasting, polished finish.
• This design offers high-visibility illumination, perfect for businesses seeking modern, eye-catching signage. The exposed neon strip creates a striking light display, making these letters an ideal choice for day or night visibility.

Crafted from high-quality materials, our Open Face Illuminated Channel Letters offer exceptional flexibility to align with your brand's style and location. With a variety of customizable options, you can create signage that perfectly fits your aesthetic.

• Letter Height: Customizable to any size to meet your needs.
• Face: Open face design with exposed silicon neon strip for maximum brightness.
• Letter Color: Choose from a wide range of colors to match or contrast with your branding for both the face and return. For custom colors, contact us for a quote.
• Exposed LED Neon Strip Color: Choose from the available LED backlit colors or request a custom quote for a different color.
• Mounting Options: Wall-mounted, raceway-mounted, or mounted on a bracket for rooftop installations.
• Artwork/Logo: Upload custom logos or artwork (preferred formats: .AI, .EPS, .PDF, .SVG).

If you need a custom design or have specific requirements, contact us for a quote. We’re here to bring your vision to life!

• Visibility: The exposed lighting creates a brilliant glow, ensuring high visibility day or night. The open face design enhances this effect by showcasing the lighting source directly, making it ideal for attracting attention in any setting.
• Customizable: Choose from LED, neon, or traditional bulbs to create the perfect lighting effect. Additionally, customize the fonts, sizes, and colors to match your brand’s identity.
• Durability: Built from high-quality aluminum with resilient lighting options, these letters are designed to withstand outdoor elements while maintaining their bold visual appeal.
• Versatility: Perfect for bars, restaurants, theaters, and businesses looking to create a vintage or industrial atmosphere, these letters elevate your brand and evoke a memorable, retro vibe.
• Easy Installation: Includes a paper template for quick, accurate setup, ensuring an easy and efficient installation process.

Materials:

• Aluminum Coil: Used for the returns, offering durability and corrosion resistance.
• Aluminum Plate: Used for the back, ensuring a solid structure and stability.
• Silicone Neon Strip: IP67 protection level, ensuring durability against dust and water.

Care Instructions

• Cleaning: To maintain the appearance of your Custom Open Face Illuminated Channel Letters, gently clean the aluminum back and exposed silicone neon strip using a soft cloth and a mild soap solution. Avoid using abrasive cleaners or scrubbers, as they may damage the aluminum or the neon strip.
• Weather Resistance: Designed for outdoor durability, these letters feature an IP67-rated silicone neon strip, ensuring resistance to dust and water. Additionally, they are built to withstand harsh environments, with resistance to salt solution, acids, alkalis, corrosive gases, fire, and UV rays, ensuring long-lasting performance in all weather conditions.

1-Year Limited Warranty (Parts Only)

We offer a 1-year limited warranty on our custom channel letters, which covers the cost of replacement parts free of charge. This warranty begins from the date of installation and applies to defects in materials and craftsmanship.

What’s Covered:

• Replacement of defective parts, including lights, acrylic, or other components related to the function of the signage.

What’s Not Covered:

• Labor or service costs related to the installation, removal, or maintenance of parts.
• Damage caused by improper installation, misuse, neglect, or external conditions (e.g., extreme weather, accidents).